Safety · Environment · Quality · Security

We understand how organizations really work, and help them work better.

Independent auditing, consulting, investigations, problem solving, training and AI integration for organizations and agencies across Canada. On-site, remote or hybrid.

Start a conversation → Explore services
Systems & performanceEvery layer of your system, examined for gaps and opportunities.
Hazard & risk rankingYour biggest risks found and dealt with first.
Standards interpretationWhat the standards require, in plain language.
Aerial view of a highway interchange at night, with routes weaving and connecting
Our approach

Process-based thinking, applied to real organizations.

Every organization, whether it's a construction company, a hospital, a manufacturer or a public agency, is a set of connected processes. Real improvement starts with understanding how they interact.

  • A clear framework of processes. We map how work actually flows, including inputs, outputs, owners and hand-offs.
  • How processes interact. Problems usually live between departments, not inside them.
  • Integrated management systems. Quality, environment and safety run as one system, not three binders.
  • Grounded in your context. The people you answer to, and the real risks and opportunities you face.
Why it matters

Four responsibilities every organization carries.

Scaffold with a 100% fall protection required sign

Safety

People should go home the same way they arrived. When a safety system works, nobody notices. When it doesn't, the cost is measured in lives, families and trust.

Crew in high-visibility gear walking through a burnt forest

Environment

Knowing your environmental aspects, impacts and legal obligations protects the communities and land we share, and your licence to operate.

Tool rack labelled Expired Tools, found during a site audit

Quality

Quality is doing what you say you'll do, every time. We help you see how your processes interact, know which nonconformities matter, and measure them. The story of quality →

Brass gears and locking bolts of a heavy vault door

Security

Protecting your people, property and information. Good security keeps sensitive data private and your operations running when something goes wrong. Security assessments →

The four work best together. That's why we build integrated systems that are practical, fit for purpose and owned by your people.

Services

How we help.

Every engagement is shaped around your situation, and every one is evidence-based, independent and confidential. Open any service to see what's included, or see the full list of services.

Often we end up doing more than advising: we run the safety, environmental or security program for you, bring it into compliance, and research the answers when they aren't obvious.

Looking down over a large fabrication shop floor01

Management system consulting

Hands-on help to design, integrate and improve systems that fit how your people actually work. We look at every layer of your organization, from policy to the front line, to find performance gaps and real opportunities. Whether you're starting from scratch, reorganizing or simply stuck, we help you find a clear way forward.

What's included
  • Gap analysis and performance reviews across every layer of your system
  • Integrated management systems (quality, environment, safety)
  • Process mapping and process-based system design
  • Hazard identification and risk ranking systems
  • Interpretation of ISO and other international standards
  • Change management and reorganization support
  • Security programs for people, property and information
  • Fit-for-purpose reviews of existing systems
Inspector in hi-vis completing an audit checklist among parts bins02

Audits & certification readiness

ISO and COR audits, from a first gap check to a full certification-style audit. Every finding is tied to the exact requirement.

What's included
  • ISO 9001, 14001 and 45001 audits
  • External COR / OSSE safety audits
  • Internal audits, done for you or with you
  • Pre-assessment and mock certification audits
  • Supplier and contractor audits
Workers in a personnel basket lifted by a crane against a blue sky03

Independent investigations

When something has gone wrong and the answer needs to hold up, we carry out fair, independent, fact-based investigations in any organization. We've done this work for cities, mental health organizations and accreditation agencies.

What's included
  • Workplace incidents and serious events
  • Complex safety concerns and environmental issues
  • Complaints and program integrity concerns
  • Investigations for municipalities, health care and accreditation agencies
  • Root cause analysis, including human factors
Yellow lifting device on a shop floor04

Problem solving

When a problem keeps coming back, whether it's defects, delays, complaints, injuries or waste, we work alongside your team to find the real cause and fix it.

What's included
  • Product, process and service problems
  • 5 Whys, fishbone, 8D and Plan-Do-Check-Act
  • Corrective action that sticks
  • Process mapping to find bottlenecks and failure points
Looking down the length of a large industrial plant05

Third-party reviews

An objective, independent opinion for boards, funders, associations and certification programs that need assurance they can rely on.

What's included
  • Program and verification audits
  • Second opinions: checking the work of your auditors, inspectors and verifiers
  • Program reviews for associations, funders and boards
  • Auditor quality assurance and calibration
  • Impartiality and conflict-of-interest assessments
Training room set up with a projector screen06

Training & coaching

Courses, coaching and mentoring so your people can understand the standards, run the system and solve problems with confidence.

What's included
  • Internal auditor training and mentoring
  • Understanding and interpreting ISO standards
  • Investigation and problem-solving workshops
  • One-on-one coaching for managers and safety leads
  • Support for safety committees
A document being signed off and stamped07

Governance & non-profit support

Experienced, practical support for boards, committees, agencies and non-profits that work to standards.

What's included
  • Board and committee advisory
  • Technical advisory committees
  • Accreditation readiness for non-profits
  • Advocacy and stakeholder engagement
Auditor completing a checklist on a clipboard08

Certification & accreditation bodies

We audit certification bodies and help agencies build or strengthen their own certification or accreditation systems. Having helped lead and rebuild industry certification programs, we know these systems from the inside: governance, impartiality, auditor competence, and decisions that are consistent and defensible.

What's included
  • Audits and reviews of certification bodies (ISO/IEC 17021-1, ISO/IEC 17024)
  • Setting up accreditation systems for agencies (ISO/IEC 17011)
  • Quality assurance programs and written procedures for certification and accreditation bodies
  • Helping non-profit associations set up accreditation and business management systems
  • Designing certification and recognition programs for associations and industry groups
  • Impartiality committees, governance and conflict-of-interest controls
  • Auditor qualification, calibration and performance oversight
  • Readiness for accreditation assessments
On-site, remote or hybrid

With you, wherever the work is.

Some work is best done standing on the shop floor. Some is done just as well, and faster, over a video call and a shared folder. We'll recommend the approach that fits your sites, your people and your timelines.

In person, where the work happens.

Nothing replaces walking a site, watching the work and talking with the people who do it. On-site visits are best for first assessments, high-risk operations and certification-style audits.

  • Site walkthroughs and front-line interviews
  • Audits and quality control checks against the exact requirement
  • Workshops and training with your team in the room

On-site audits

ISO, COR and internal audits in person, across Canada, and further afield where the work and local rules allow.

Virtual audits

Real-time audits by live video walkthrough, with screen-shared records.

Remote audits

Document and system reviews done entirely at a distance, no visit needed.

Quality control checks

Spot checks of products, processes and records, scheduled or on call.

Built into your tools

Support through the Teams or Zoom, cloud files and dashboards you already use.

Independent recognition program

Industry Stewardship Verified.

An independent outside look at your systems, without the time and cost of formal certification. Your organization is assessed against a published set of criteria drawn from international standards, and you receive an independent statement of what we found.

A credible outside checkAn independent opinion you can share with your board, funders and customers.
A stepping stoneA practical first milestone on the way to ISO certification or COR.
Sized for smaller organizationsBuilt for small businesses, agencies and non-profits.
Useful in supply chainsShows customers and partners your system has been checked by someone independent.
Workplace safety board with clipboards, notices and a fire extinguisher

Choose your scope

Safety, environment, quality or an integrated system. The criteria are published up front, so there are no surprises.

Independent assessment

Document review, interviews and observation, on-site or remote, measured against the published criteria.

Clear findings

A plain-language report of strengths and gaps, with time to close any gaps before a decision is made.

Statement of recognition

A written statement that your system meets the published criteria, with scope and date, renewed through periodic follow-up.

In plain terms: Industry Stewardship Verified is an independent, non-accredited recognition program. It is not accreditation by the Standards Council of Canada or any IAF member accreditation body, it is not ISO certification, and it is not a Certificate of Recognition (COR). A COR is issued only through an approved certifying partner (in British Columbia, a partner approved by WorkSafeBC).

If your situation calls for formal certification, we'll tell you, and help you prepare for it.

AI integration

Put artificial intelligence to work for your organization.

AI can take hours out of reporting, documentation, training and analysis. For most small and medium-sized organizations, the hard part is finding the time to plan it, choose the tools and set it all up.

That's where we come in. Using AI to do much of the heavy lifting, we set up your cloud or in-house server, centralize and organize your files, and open up records you couldn't easily reach before, built around the way you already work.

Worker in a hard hat using a tablet in a server room

Your systems & processes

AI built into the work you already do: document control, inspections, audits, incident reports and corrective actions.

Servers & cloud

AI tools set up on your own servers or trusted cloud platforms, with your data kept private, secure and under your control.

Data & reporting

Turn inspection, incident, audit and performance data into clear dashboards and reports, without the hours of manual work.

Training

AI-assisted training materials, refreshers, and knowledge assistants your people can question any time.

Security & privacy

Secure set-up, access controls, privacy safeguards and human oversight, so AI supports your system instead of adding new risks.

Time back

Less time on paperwork and reporting, more time on the people and work that matter.

No time to do it yourself? We'll build it for you.

Built for small and medium-sized organizations and agencies without an in-house IT or data team.

Explore AI integration →
Looking down a deep construction shaft
Canada, modernizing

Helping Canadian organizations connect the pieces and reach further.

Years of working alongside management teams have made us good at one thing in particular: seeing how the pieces of an organization fit together, and finding practical, often surprisingly simple ways to meet what's expected of it. Canada is modernizing, and we'd like to help organizations here make the most of it.

Across provinces

One consistent system for organizations working in more than one province, aligned with each jurisdiction's requirements and certification programs.

Beyond our borders

Management systems and certifications that meet what customers and partners in the United States and abroad expect.

Modern systems

Updated processes, digital records and AI tools that help Canadian organizations work more efficiently and compete.

Explore Canada Connect →

Is this the right fit?

Objective help, without the big-firm overhead.

Organizations come to us for practical solutions to complex problems in safety, environment and quality. You get experienced, independent thinking, led by a Canadian Registered Safety Professional (CRSP) and IRCA-certificated management system auditor.

Talk to us →

  • You need help understanding and interpreting standards, and building your systems around them
  • You're not sure your system is truly fit for purpose
  • You're going through change or a reorganization
  • You're stuck and need a practical way forward
  • You're facing a complex safety concern or environmental issue
  • You want experienced, objective help, sized to what you actually need
A personal note

I really enjoy helping organizations work well.

Much of my career has been spent in boardrooms, working through problems, connecting the dots and finding logical ways to improve systems. What I care about isn't the day-to-day drama or the gatekeeping that happens inside organizations. It's the work underneath: how much effort quietly gets lost, and how much better things could run.

I'm well aware of how many issues sit hidden inside agencies and supply chains, some untouched for years, where nobody is quite sure where to start. That's often where I'm most useful. I'll take the time to understand what's really happening, including how government, regulators and the wider world connect to your organization, and help you find a sensible way forward.

I'll always be learning. Every organization teaches me something, and I'm happy to say when I need to go and find the answer.

Working with companies, finding connections and helping agencies prosper is a joy for me. If you'd like to sit down and talk through a real problem, I'd be glad to meet you.

Principal, Industry StewardshipCRSP · IRCA-certificated QMS Auditor and EMS Associate Auditor
The principal of Industry Stewardship crouching inside a large industrial furnace during a plant visit
Inside an industrial furnace during a plant visit. Some of the best conversations happen on the shop floor.
  • Connecting the dotsSeeing how the pieces of an organization fit together
  • Practical improvementsLogical fixes that save effort, not add to it
  • Always learningAnd honest when the answer needs finding
The meaning behind the name
Stewardship means caring for something that isn't only yours: the people who do the work, the communities around it, and the land it depends on.

Everyone goes home

Behind every procedure is a person someone is waiting for at the end of the day.

Trust lives in the details

Honest findings, kept promises and systems that do what they say they do.

Leave it better

For the communities and land we share, and for the people who come after us.

That's what Industry Stewardship means to us: looking after the people and industries we serve, beyond what compliance requires.

Compliance help

Not sure what applies to you?

Many agencies and organizations are rightly focused on their own work. They don't need a full management system, just the right things sorted out. Sometimes that means catching up on things that were never quite dealt with. We help quietly, confidentially and without judgement.

How compliance help works →

  • Working out what environmental or safety rules actually apply, and which don't
  • Completing required reports, plans, permits and filings
  • Responding to an inspection, an order or a possible penalty
  • Catching up on work that's fallen behind, before it becomes a problem
The story of qualityWhere quality management came from, and the key ISO 9001 terms in plain language.Read more → The story of safety and healthHow workplace safety grew up in Canada, and the key ISO 45001 terms.Read more → The story of environmentWhy environmental care matters, and the key ISO 14001 terms explained simply.Read more →
Industries

From job sites to hospitals to boardrooms.

The standards are the same, but every sector runs differently. We bring hands-on experience from high-risk, regulated and people-focused workplaces, and we welcome organizations and agencies of every kind.

Aerial view of a downtown plaza under construction
ConstructionGeneral contractors, trades, civil and infrastructure
Healthcare team in a hospital corridor
HealthcareHospitals, home health care, mental health and care homes
Steel fabrication shop floor
Manufacturing & metalsMetals and fabrication, chemicals, food and natural health
Loaders working around a new substation building beside a river
Energy & mineral processingOil and gas, mining and mineral processing, power and utilities
Hands joined together in a circle
Agencies & non-profitsPublic sector, social services and associations
Work barge with equipment moored on calm water
Maritime operations & shipbuildingShipyards, dry docks, ports, terminals and vessel operations
  • Agriculture
  • Engineering groups
  • Metals & fabrication
  • Transportation & logistics
  • Warehousing
  • Recycling
  • Wholesale & retail
  • Events & venues
  • Certification & accreditation bodies
  • Mining & quarrying
  • Offshore
  • Pharmaceuticals & laboratories
  • Pulp, paper & wood products
  • Water & utilities
  • Telecommunications
  • Facilities management
  • Government & public administration
  • Education
  • Hotels & restaurants
How it works

Straightforward from the first conversation.

Talk

A short call about what you're facing, your timelines and what success looks like.

Plan

We agree on scope and approach, and confirm there's no conflict of interest.

Do the work

On-site, remote or hybrid: interviews, document review and observation, with minimal disruption.

Report & support

Plain-language findings, a debrief with your team, and support while you make changes.

Standards

The frameworks we work with.

ISO 9001ISO 14001ISO 45001ISO 45003ISO 19011ISO/IEC 17011ISO/IEC 17021ISO/IEC 17024COR / OSSE
Contact

Let's talk about what you're facing.

Send a few lines about your organization and what you need. We'll reply to set up a short call.

Your message is kept confidential and used only to reply to you.

On-site across Canada · Remote anywhere · Open to work outside Canada where local rules allow